I officially can say I hate Walmart. At least Walmart in Fresno. I visited one in Indiana and it was quite different than here. It was actually clean and had friendly people...go figure!
Last Sunday I took a trip to the Walmart as I had a list of items I needed to get. Big mistake! Never go to Walmart on a Sunday afternoon! So the shopping experience itself was not very pleasant but after I checked out I realized an item I bought scanned for double the price it was tagged for. You see the item was on the clearance isle and was half off. So, I ended up getting charged $17 over, including tax. It is were a dollar or two I would have said no big deal but this was a bit larger than that.
Well, it took 40 minutes of me fighting with the rude customer service lady to get my money back. It wasn't pleasant. She said there was nothing she could do since it rang up wrong. She said she had to go off of the computer. I thought that was ludicrous seeing as it had a price sticker on it for another price and there were others on the shelf just like it with that price. No way was I going to back down. That is false advertising. I demanded a manager...well I waited, and waited, and no manager. So she asked me to step aside at about the 30 minute marker so she could help other customers. I refused. I said I was not moving until the manager arrived. She said "Oh you are going to be stubborn", I replied "Well you are providing the worst possible customer service, so yes I am not moving, maybe it will get you to get the manager quicker". After about another five minutes or so another cashier said "Sir, I am sorry about this, I don't know where the manager is, I am just going to give you your money so you will be on your way." Funny since she was in the same position as the other lady who was helping me who flat out lied and said she couldn't do it without the manager.
Needless to say I left that store feeling as if it indeed was the Anti-Christ. Walmart is taking over the world. Seriously, I think I am going to pay the extra money and go to Target from now on.
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